Shipping policy
Shipping Overview
LACORDADA ships Australia-wide from Brisbane, Queensland.
All orders are processed within 2–5 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
We may offer flat-rate shipping or promotional shipping rates from time to time.
All prices are listed in Australian Dollars (AUD).
Estimated Delivery Times
Delivery timeframes are estimates only and are not guaranteed.
Typical delivery times within Australia:
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Queensland: 2–5 business days
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NSW / VIC: 3–7 business days
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SA / WA / NT / TAS: 5–10 business days
Delivery times may vary depending on your location and the carrier.
Shipping Carriers
We use reputable Australian shipping providers, including but not limited to:
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Australia Post
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Sendle
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Other national courier services
Carrier selection may vary depending on package size and destination.
Delays
LACORDADA is not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Public holidays
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Customs processing (if applicable)
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Events outside our reasonable control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an order is returned due to incorrect or incomplete address information, additional shipping charges may apply to resend the order.
Lost or Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery at:
Include photos of the damaged item and packaging.
If your parcel appears lost in transit, contact us and we will assist in lodging an investigation with the carrier.
Risk of Loss
Risk of loss and title for purchased items pass to you once the order is handed to the shipping carrier.
International Shipping
Currently, LACORDADA ships within Australia only.
For international enquiries, please contact us directly.